• Desktop Support Technician

    Job Location US-TX-Burnet
    Job ID
    2018-5757
    Category
    IT
  • Company Overview and Values

    Why work at Entegris?

    Lead. Inspire. Innovate. Define Your Future.

    Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

    Entegris is a values-driven culture and our employees rally around our core PACE values: 

    People 

    Accountability

    Creativity 
    Excellence

    The Role

    The Desktop Support Technician provides technical support on business hardware systems and software supported by the IT organization, such as troubleshooting, repairing, and completing preventive maintenance of all business PCs, servers, printers, and network infrastructure.

    In this role you will

    • Provide technical support and expertise to install, maintain and ensure effective performance of hardware and software.
    • Analyze technical problems and recommends and applies required solutions.
    • Educate end users when installing new equipment or software
    • Performs tasks to improve the efficiency, reliability, availability, and stability of the computing environment.
    • Completes tasks such as performance monitoring, tuning, and adjusting.
    • Research, evaluate, and recommend hardware and software products based upon factors such as current trends and developments in technology cost effectiveness, existing capacity, and integration with the desired environment.
    • Maintains documentation to ensure efficient and accurate department operations.

    Traits we believe make a strong candidate

    • Bachelor’s Degree in Computer Science or equivalent required with 3 years progressive experience desired.
    • Ideal candidates are reliable, organized, structured and technically competent.

    Your success will be measured by

    • People and Teamwork
    • Accountability, Integrity and Trust
    • Creativity and Innovation
    • Dedication to Excellence

    What we offer:

    Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

    • Very Competitive total compensation plans.
    • A 401(K) plan to help you plan for your future with an impressive employer match that’s all yours- no vesting!
    • Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy.
    • A progressive PTO policy that empowers our employees to take the time they need to recharge!

    At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

     

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